1. Q: Are you a factory or trading company? A: we are an industrial and trade one. 2. Q: How many workers in factory? A: About 100. 3. Q: What is your main products? A: Our main products are Heparin Cap, Three-way Valve, Needle-free Connector, Combi Stopper, Flow Regulator and so on. 4.Q: How to get a sample? A: Some models would be free if we have stocks Charged, depend on which style, color and logo printing you required. 5. Q: What's your advantage? A: (1) Competitive price (2) high quality (3) one stop purchasing (4) fast response and professional suggestion on all inquiries (5) quality guarantee. 6. Q: What is your Minimum quantity ? A: Based on the style, color and other details you ordered. 7. Q: How long to deliver the products? A: The exact delivery date need to according to your style and quantity. Usually within 30 work days after receive full payment down payment .if your amount more than $5000,you can pay 30% first,and pay for 70%before shipment.If you choose the items which we have stock ,we can deliver in 3 days. 8. Q: How to contact with you? 9. A: You can send us an inquiry by email for detailed contact information.