Packaging & Shipping

FAQ

Q1.Are you a factory?

A:Yes.We are a factory of car light and motorcycle lights for over 15 years and located in Foshan city. We have offices both in HongKong and Guangzhou city.

Q2. How about Quality Control?
A:We have 15 years experience of QC team. Our defective rate is 0.1%, before we finish one good, we test it step by step, such as Beam Pattern Test, Salt Spray Test, Dust-proof Test, Vibration Test, Temperature & Humidity Test, Thermal Test and Candela Distribution Test.

Q3.What's the lead time & shipping way?
A:3-15days for samples.
7-45days for batch goods.
Shipping by Express, Air, Special Line and Sea.

Q4:What is your warranty
A: All of our products are entitled 1-2 years warranty.

Q5: How about the after service?
A: Please take photos of the defective items, after confirmation the quality issue from us, we will replace the relative quantity in the next order.
Q6: What payment methods does your company accept?
A: We accept T/T (Bank Transfer), L/C, Western Union, Money Gram. T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance. For sampler, 100% payment before delivery.
Q7: What is your main market?
A: Shoutheast Asia, Europe Union, South America and North America.

Q8: What is your OEM MOQ?
A: It is 500PCS, you can customized your logo or package.

Q9: Can I get a sample?
A: Yes, we support sample in our stock list, but all cost should be paid by you.

Q10: What can you buy from us?
A: Car light, Motorcycle light, Truck light.