Yueqing Hengda Tools Co., Ltd. / 2022-06-27
=== Base Info ===
=== Description ===
Armchairs/ Coffee Tables / Dining Sets
FAQ
Are you a factory or trading company?
We are a factory for upholstered and wooden home furniture like sofas, chairs, beds, etc.
As we are in the furniture industry center, Some of our customers also wanted us to help to source other products as they trust our expertise and standard. And it turns out that these products are very well received. That's how we started our trading part. So if you will need other furuture other than our own, feel free to let us know!
How do we guarantee quality?
"The customer will repeat the order!" Keeping this in mind guides us how. Even in invisable inside, we hold our standard! Actions speak louder than words. You can tell it from our on-site production images that we are positioning in making good furnitures, meaning using fine meterails, solid structure, and make nice finish and workmanship.
What is the after-sale policy?
When after-sale is mentioned, It means something were wrong at the begining and it must be improved. Our experiences guide us to aovid problem at the very first place. That being said, no one could actually aovid it 100%, and we will be fully responsible for problem from our end. It can be paying the repair fee, refund or re-make a replacement.
How to customize an item?
All we need is specification and images, or if specification is not available, we will figure it out together.Sample will be proceeded after everything is confirmed.
Customization is costly and normally it will need modification 2 or 3 times. A sample fee, 3 times of its price, is required and be refunded when final order is confirmed.
Can we change the sizes and colors?
Yes.
What is the payment term?
T/T 30% as deposit, and 70% after inspection and before delivery.
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