Please contact our after sales service department in time within 30 days after you receive the cargo. |
Tel:86-211-61172575 Time: 9:15 am.-6:15 pm.(Beijing time) |
Process | Please provide the copy of Sales Contract and describe the problem appeared. |
Problem Confirmation |
Slight Problem | Please send the proof to our After Sales Service department and we will reply within two days. |
Serious Problem |
A | We will dispach our Quality and Problems Appraisers to make a confirmation. |
B | Have a nogotiation of the compensation and sign the agreement. |
C | Our After Sales Department will perform the duties as the agreement. |