1.How many colors for selection ? More than 20 colors. We will provide you the color card , pls choose your favorite from it.
2.How long is our Production leading time? within 15-20 days upon receive deposit in normal season, and 25-30days in our busy time(September,October and before Chinese New Year holiday.).
3.What is the Payment term? T/T. 30% Deposit for start the production ,the balance before the shipment when goods are ready
4.Any problem for somethings goods broken in your country? Just send me some photos of the goods problem and tell me what we can do for you , also we will arrange enough replacemenets and send to you .
5.What kind of documents we will provide to you? B/L,Commercial Invoice, Packing List,Certificate of Original. with these documents you or your borker can do the customs declaration at your side.
6.During shipping, if there is a damage to products, how do you get replacement? During shipping,our shipping angancy will try to ensure the safety of the goods.If there is a damage to products, they would be responsible for the damage .If it is not a very serious problems,we will help you and compensate you the damaged parts.
7.If there are any missing parts in our shipment, how long it takes for you to send? If there is some small missing components,we will DHL to you ASAP within one week