Jiaxing Topaz Import & Export Co., Ltd. / 2022-06-27
=== Base Info ===
=== Description ===
WINDOWS(WIN98,WIN2000, WIN XP)
Warranty Service
1. Free warranty for two year, providing lifetime maintenance service. A certain cost will be charged within a reasonable range after the warranty period. During the warranty period, we are responsible for the maintenance and maintenance of all equipment specified in the contract, and any replacement or repair of any equipment or components caused by product design, installation process, materials, product quality and components. Ensure that the system reaches the design life.
2. Responsible for technical support and version upgrade of related software.
3. During the maintenance period, if the customer has other transformation needs, our company will use its own technical advantages to help customers complete the transformation work in a timely, fast and safe manner.
4. For the original similar items of the customer, if the original manufacturer can not undertake the maintenance work, our company can assist in maintenance and negotiate the cost.
5. If the system fails, our company guarantees to respond within half an hour after receiving the notice.
6. During the maintenance period, when there is no fault, our company also regularly dispatches technicians to overhaul the system without prejudice to the normal use of the customer, and eliminate hidden dangers.
FAQ :
1. Q: Can I get some samples?
A: Yes,sample order is available for quality check and market test.
2. Q: What's your payment term? How long is your delivery time ?
A: We accept T/T ,Paypal ,Western Union ,Money Gram, and Cash
At least 30% deposit in advance, and the balance should be paid before delivery. Our average Production time is 7-18working days after receiving the deposit.If your order is rapidly urgent,we can arrange your order firstly.
3. Q: How long is the warranty period ?
A: Non-artificial damage, 2 years warranty
4. Q: Do you have the products in stock?
A: Yes ,of course
5. Q: How does your factory do regarding the quality control?
A: Quality is priority. Every product will be fully assembled and carefully tested before packing
and shipping.
6. Q:Is Available to print customer required logo on your led product ?
A: Surely it is .Please inform and confirm the logo design details with our team ahead of the production.Then,we will follow your requirement.
If you are interested in our products, please do not hesitate to contact us.
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