FAQ |
- Q: Are you a factory or trading company?
A: We are an Industrial & Trade Co., Ltd |
2. Q: Where is your factory located? How can I visit there? A: Our Company is located in Changshu, Jiangsu Province, China. 1) You can fly to Wuxi Airport directly, which is the nearest airport. And we will pick you up in the airport. 2) You can also fly to Shanghai, and come to Wuxi by High-speed railway. And then we will pick you up in the railway station. Welcome all clients to visit us! |
3. Q: What makes you different with others? A: 1) Certificated Supplier for Carrefour, Matalan, Lotte Mart. 2) Our Excellent Service For a quick, no hassle quote just send email to us. Usually we promise to reply with a price within half an hour during the working time. If you need an advice, just call our export office at 0086-512-52438975, we will answer your questions immediately. 3) Our quick delivery time For Normal orders, we will promise to produce within 15 days. As a manufactory, we can ensure the delivery time according to the formal contract. 4) ISO & ICS & CE Certificates 5) Abundant Experience of OEM & ODM Service 6) Our Special Export Design More attention will be paid to the export packages.- Small shelving, like boltless shelving and industrial rack is box packing or upon customers request.
- For big size of rack, beam and uprights are packed by bubble foam, poly straps, or wood pallet as required.
3. Accessories of steel pallet racking are packed by cartons or boxes. |
4. Q: How about the delivery time? A: This depends on the product. Typically standard products are delivered within 15 days. The delivery time of the special products is according to the time of setting up of the tooling. |
5. Q: What is the term of payment? A: 1) T/T 2) L/C 3) Western Union |
6. Q: May I know the status of my order? A: Yes .We will send you information and photos at different production stage of your order. You will get the latest information in time. |
7. Q: Are samples available? A: Yes. |