FAQ: 1. Are you a trade company or a manufacturer? A: We are an ISO13485 approved manufacturer specialized in medical equipments. OEM & ODM service are available.
2. What makes your different from other competitors? A: The co-founders of our company are professional engineers and we are few manufacturers constantly investing in new products.
3. What is your MOQ? A: No MOQ required for standard items. MOQ for OEM order is 100pcs.
4. What is your delivery date? A: The delivery date for samples is 1-3 days, and for quantity order 7-15 days after receiving deposit of payment.
5. What is your payment terms? A: 30% deposit in advance and 70% balance before shipment.
6. Can you do my logo on the products and cartons? A: Yes, we can. For the products with screen we can also put your logo at bootup screen.
7. How long is the warranty time of your products? A: We offer 18 months warranty for all products from us.
8. Do you have on-site service for installation/aftersales service? A: For regions where we have distributors we can do on-site service. And other regions we can't at present, but we will provide detailed video instruction when need.
9. How to become your distributor? A: You just came up with a great idea. We will do best to back you up. Please contact our sales and discuss details.