After Sales Service |
Please contact our After-sales service department in time within 30days after you received the cargo. |
Tel: 86-21-61172575 Time: 9:00 a.m.- 6:00 p.m. (Beijing time) |
process | Please provide the copy of Sales Contract and describe the problems appeared. |
Problems confrimation: |
Slight problem: | Please send the proof to our After-Sales Department, we will reply within two days |
Serious problem: |
A | We will dispatch our Quality and Problems Appraisers to make a confirmation |
B | Have a negotiation of the compensation and sign agreements |
C | Our After-Sales Department will perform the duties as the agreements |