HEFEI JOYE IMPORT & EXPORT CO., LTD. / 2022-06-27
=== Base Info ===
=== Description ===
FAQ
Q1:Can I have a sample order for led light?
A1: Yes, we welcome sample order to test and check quality.Mixed samples are acceptable.
Q2:How about your quality?
A2: All raw material with top quality to ensure high luminous and enough brightness.
Q3:What about the lead time?
A3:Sample needs 3~5 days, mass production time needs 25~30 days after receiving the deposit.
Q4:How do you ship the goods and how long does it take to arrive?
A4: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3~5 days to arrive. Airline and sea shipping also optional.
Q5:How to proceed an order for led light?
A5: Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.
Q6:Is it OK to print my logo on led light product?
A6: Yes. Please inform us formally before our production and confirm the design firstly based on our sample, ODM&OEM order is welcomed.
Q7:What is your warranty?
A7: Yes, we usually offer 2-3 year warranty as guarantee. Also can do as you required.
Q8:Did it compatible for Alexa and Google app ?
A8:Yes ,it could work with Alexa and Google home.
Q9: Why did our Customers choose us?
A9:1,Reply<15 minutes.
2,Delivery time > 99%.
3,Quality Control > 99%.
4,After-sales Service > 99%
5,100% QC inspection Before the timely delivery of the goods.
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