CHINA GTL TOOLS LIMITED / 2022-07-04
=== Base Info ===
=== Description ===
Our ServicesPackaging & Shipping
Q1.How to pay to you?
A:1)30% of total amount paid by TT as advance, then the seller start production
2)after the machine is finished ,buyer come to test the machine in seller's factory ,
and then pay the 70% balance by TT or irrevocable L/C at sight . Then seller ship the machine.
Q2.How long is the delivery time?
A: For standard machines, it would be 30 days; For non-standard machines and customized machines according
to client s specific requirements, it would be 45 days.
Q3.Do you arrange shipment for the machines?
A:Yes,for FOB or CIF price, we will arrange shipment for you.
Q4.How about the documents after shipment?
After shipment, we ll send all original documents to you by DHL, including Packing List,
Commercial Invoice, B/L, and other certificates as required by clients.
Q5.What's your after-sales service ?
(1)The supplier provides service manual and maintenance instruction of main electric appliances, limb, usage manual of equipment. We also supply water, electricity, gas of equipment and installation drawing. (2)The supplier is responsible for installation, debugging and training, but the air tickets, insurance, eating, housing and every day 50 USD for each engineer will be born by the buyers. We will realize guarantee of repair; replacement and refund of substandard products within one year after the machine leaves factory. And half a year for electric parts. Fittings of the machine will be supplied at preferential price after one year.
Q6.What's your warranty?
We will realize guarantee of repair; replacement and refund of substandard products within one year after the machine arrived in customer's factory (except destroyed by buyers' wrong operation). We guarantee the material of screw & barrel (guarantee without normal abrasion). And half a year for electric parts. Fittings of the machine will supply at preferential price after one year.
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