Dongguan Yicheng Hardware Co., Ltd / 2022-06-23
=== Base Info ===
=== Description ===
1.Company rule: use our best and professional technicial to help our customer achieve the biggest value and enhance company by step one step sincereity.
2.Our attitude: we are honest, professional, hardworking and eager to obtain results. We take clients as our partners.
Packaging & Shipping
Packing details
1.Outside packing:Standard marine export wooden case.
2.Inner package:three layers in total,EPE pearl cotton film+PE stretchy film.
Improved packaage,much more strong and environmental protecion.
We can also make package according to your request.
Our Services
After-sale service&Warranty:
1.24 months quality guaranty, the machine with main parts(excluding the consumables)shall be changed free of charge if there is any problem during the warranty period.
2.Lifetime maintenance free of charge.
3.Free training course at our plant.
4.We will provide the consumable parts at an agency price when you need replacement.
5.24 hours on line service each day, free technical support.
6.Machine has been adjusted before delivery.
7.Our staff can be sent to your company to install or adjust if necessary.
Company Information
Shandong Ruijie CNC Technology Group Co.,Ltd was established in 2002 and is located in Jinan city,Shandong Province.
We have an enough experience in design,Production,sales,after-sales services.
We are well known for our superior quality and service in the field of manufacturing and engineering of CNC Router machine,Laser engraving and cutting machine,Fiber laser cutting machine,Plasma cutter machi
Q1,How long is the warranty time of the machine?
A1:1 year.
Q2,What is the delivery time of the machine?
A2:17 working days after receive the deposit.
Q3,Does the company provide OEM services?
A3:Yes, Our Company provide OEM services and we have 17 years experienced.
Q4,Do you accept an exclusive national sales agent?
A4:We accept and we are also looking for distributors around the world.
Q5,How to provide after sales service?
A5:When you buy our machine, we can train you for free in our factory or we can send engineer to your factory give you a 7 days training, so you can quickly put the carver into service. The training included: to Learn the basic operation engraving machine, to understand the use of various functions of carving machine, to maintain normal running of the engraving machine operation. We can provide one year free on-site maintenance service and long-term maintenance service.
Q6,How to transport and how long is the transportation time?
A6:Ocean Shipping, Air Shipping, Courier Shipping.
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