Anhui William CNC Technology Co., Ltd. / 2022-06-27
=== Base Info ===
=== Description ===
110V-220V/50HZ-60HZ
Our Value and Obligation:
1) Do business with integrity. No cheating and deception.
2) We are committed to offer high quality products.
3) We are committed to provide professional and efficient premium services.
4) If you are or will be a distributor, we are willing to help you develop new markets, enhance performance.
5) If you are the end user, we will help you choose the right products and offer life-time technical support.
Quality Control:
1) During procurement, we have strict control about the quality of the spare parts.
2) Manufacturing period, we have QC department to monitor each step of production process by different testing toolsand inspection forms.
3) Before shipment, we will test machine by different common materials, and make necessary adjustment and data record. Also we will take photos and some sampling videos for customers.
Warranty:
1) Two years warranty for the whole machine; Lifetime Maintenance.
2) Within warranty period, any damage happens due to machine quality problems; VICUT will be responsible for replacing parts for free, except regular consumables (such as cutting tools) and the damage by man-made irregular operating.
3) If any part damaged is not in warranty period, VICUT will repair it for free.
4) Customer has to pay the International Express cost.
5) Warranty time starts after goods arrival in customer's location.
After-sale Service:
1. Guarantee long-term supply for spare parts; Unlimited Lifetime maintenance.
2. Offer life-time 24 hours online technical support for free. We can communicate by way of phone, e-mail, whatsapp, wechat, QQ, skype, or team-view, etc.
3. Offer free training for operation & maintenance of equipment in our factory.
4. Offer On-Site paid service for machine installation and technical training. Customer need to pay visa application cost, air ticket cost, local hotel & food cost, and service cost is 80USD per day.
5. We will make return visit non-scheduled, in order to make assessment for after-sale service technician, make sure our service more and more better.
Contact us:
If you want to get more information, please feel free to contact us.
Contact person: Cherry Bao
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