Anhui Newtime Adhesive Products Co., Ltd. / 2022-06-27
=== Base Info ===
=== Description ===
FAQ
Q1. Are you a factory or trading company?
A1. We are a factory.
Q2. What's your MOQ?
A2. For our common specification, usually our MOQ should be 5pcs to 20pcs, but we accept lower quantity for your trial order.
Q3. How is your quality?
A3. We have a very seriously control system. We guarantee the high performance of our products.
Q4. Can we use our brand?
A4. Yes, we provide OEM service, just send your packaging design and Logo to us.
Q5.What is the Warranty for your products?
A5. For one year from the date of purchase, If any problem on our side, we will make prompt response, and take the shipping cost and send replacement.
Q6. Do you have different quality for different kind of stone?
A6. Yes, according hardness of stone and stone's feature, we have different typology respectively.
Q7. If we need technical support, can you offer us?
A7. Yes, we have an experienced team, offering our customers additional benefits with specific advice, by our product management staff, engineers and technicians.
Q8. Do you offer free samples?
A8. Normally we do not offer free samples, but we guaranty our product's quality.
Q9. Is there cheap shipping cost to import to our country?
A9. For small order, Express will be the best, And for bulk order, sea ship way is best but take longer time. For urgent orders, we suggest via air to airport or by Express send to your door.
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