ZHEJIANG MAYEN PACKING CO., LTD. / 2022-06-27
=== Base Info ===
=== Description ===
1. Warranty period:
Wantong Hydraulic warrants all cylinders to be free from any defects in material or workmanship under normal use and service for a period of 14 months.
2. Exclusion clause:
This warranty does not cover & WANTONG shall have no responsibility for:
3. Diagnostic:
After customers giving a feedback on product quality problems through the network or telephone, wantong companies will reply within 24 hours; We make every effort to make a diagnosis within 3-5 days or communicate with customers to do a detailed program. Wantong technology and quality departments have the responsibility to confirm the customer's question, for troubleshooting.
While customers would better provide as much as possible the product use of operating conditions, product damage photos, video, etc., to accurately determine the product problem and prevent similar problems in the future.
4. Accessories occur problems at warranty period:
1) If the customer is anxious, then we can provide free of charge within 5-20 working days [NOTE: According to the parts model, whether have inventory or purchase cycle], air freight should be beard by the customer.
2) If the customer is not anxious, it is recommended that sending the part to him in the next batch of orders, free of charge.
5. Hydraulic cylinder problems occur at warranty period:
1) New cylinder replace;
2) price discount in the next order;
3) the "repair fee" pay: repair fee required to within a reasonable range: the cost of wantong repair problem hydraulic cylinder < repair fee < the cost of production of a new hydraulic cylinder;
4) for strategic customers, one to one special treatment.
No.7 Dream
*Company vision:Act as the laeder of internal hydraulic industry
*Enterprise concept:Better and stronger
*Core values:Learning and innovation,equality and justice,customers the first,and quality winning the world
*Enterprise spirit:Complete sincerity,complete precision more excellent,and up to date
*Quality policy:Pursue zero defects of our products,and realize zeo customers' complains
*Company type:Respond quickly,act immediately,finish what to do today,and improve day after day
No.8 Rich Market Experiences and Exhibitions
We are the supplier of Sinotruk, CAMC, CIMC, Beiben Truck, AUMAN, JMC, FOTON, JAC, SHACMAN, Dayun, IVECO most of famous truck manufacturing and refitting company use our telescopic cylinder as first choice.
We attended each Bauma ,Las Vegas exhibition, the world grade fair for construction equipments, building material machines, mining machines and earn much more opportunity to extend our business to oversea market.
Wantong Hydraulics is a Chinese based manufacturer of engineered hydraulic cylinders for over 22 years. Our manufacturing facilities are certified to the ISO TS16949 standard. We are also an approved supplier to many large OEM equipment manufacturers in the mobile industry.
1. Every cylinder pipe material choose high quality 27 SiMn alloy seamless steel pipe, its mechanical properties are greatly improved after through the cold drawing process, equipped with the chemical composition test equipment and mechanical properties testing equipment. Through the above testing equipment to meet the requirements of the mechanical properties testing, precision is more accurate by adopting the computer digital display, for every batch of sample rate of the cold drawing pipe not less than 60%, so that can guarantee the mechanical properties of every cylinder .
2. We have our own electroplating production line to do chrome, zinc, nickel plating treatment so that the hardness and corrosion-resistance of parts can be guaranteed well.
3. Imported seals, like Parker, Hallite, NOK, etc, are usually used to extend the working life of hydraulic cylinders.
4. Excellent welding craftsmanship ensures the good durability and beautiful appearance.
5. Spray plating and automatic painting production line also make sure every cylinder looks beautiful and high-end.
No.9 FAQ
Q1. What are the same aspects of your cylinder with Hyva cylinder?
A: Same inside structure.
Same outside dimension and same mounting sizes. It can be interchangeable with Hyva's
Q2. Compared with Hyva cylinder, what are your cylinder advantages?
A: 1. Rod are chrome plated.
2. Tubes are quenched and tempered.
3. Tube inner hole goes through deephole boring machine processing. Surface roughness is 0.4Ra
and circular degree is 0.025.
4. Good quality yet lower price.
Q3: Are you a manufacture or a trade company?
A: Manufacture, we are the leader manufacturer of hydraulic industry in China with 22 years' experience and technology accumulation. With strong technical team we could solve any annoyance of you.
Q4: Do you have quality control system?
A: Yes, The quality management system introduced is: ISO/TS 16949:2009-certified by NQA and IATF cert.
Q5: How can I get a booklet and buy a cylinder from you?
A: Very easy! Just leave me a message or email or call me directly, let me know you are interesting in our products. I will talk with you for the details soon!
Q6: Can you tell me the price for the cylinder?
A: 1. Please advice the drawing with technical requirement.
2. Please advice the model No. after you check our booklet.
3. Please advice the tipping capacity, number of stages, closed length, mounting type and size.
4. Please also help advice the quantities, this is very important.
Q7: Do your products come with a warranty?
A: Yes, we have fourteen months warranty. In this year, if the quality problem we will free repair for you.
Q8: Hydraulic cylinder internal leakage?
A: 3 main reasons causing internal leakage: Overload, polishing bad controlled, cheap seal kits. As is known to all, vehicles in China are often overloaded, our products all designed to bear the overload power. Advanced equipment could assure the polish processing. And we use the imported/TOP brand seals to meet customers' requirement.
Q9: What about the quality feedback of your products?
A: We have never received even once quality complaint for many years of international business.
Q10: Can you help me to install or recommend what kind of hydraulic cylinder or power pack should I use for specific machine?
A: Yes, we have 25 experienced engineers who are always ready to help you. If you do not know what kind of hydraulic cylinders should be used in your machine, please just contact us, our engineers will design the exact products match your need.
Q11: What is the delivery time?
A: Within 15 days for samples.
15-30 days for bulk production, which is depend on quality, production process and so on.
Q12: What is your main payment term?
A: T/T, L/C, either is available.
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