Shenzhen Xiangfeizhu Technology Co., Ltd. / 2022-07-05
=== Base Info ===
=== Description ===
Quality and Service Commitment
Our company always put the interests of customers and product quality to the first place,
and always adhere to the"no best,only better" as our purpose.
We will be commitment to provide high quality products with perfect site services and after-sales service.
Now the specific commitments are as follows:
1.
Ensure to timely provide complete sets of equipment and accessories.
2.
Ensure that one-time installation debugging acceptance.
3.
To provide high quality material with preferential price.
4.
Priority to provide customer our new craftworks and products.
5.
Free training technological operator to ensure the trained staff can operation independently.
6.
In the installation process,we will appoint a installation supervision staff on the spot.
7.
we will offer an experienced project manager, organize a good installation team for the work of field installation debugging.
8.
After the equipment field assembly and installation, we will be also responsible for the single equipment debugging,
online debugging and Feeding trial operation,to ensure that equipments can normal operate in full load conditions.
We will provide all kinds of information and records according to the requirements of the bid.
The qualified completion files will be provided to customers according to their requirements within one month after acceptance.
9.
In the warranty period, all because of the quality of products has caused the damage or failure of equipment,
suppliers will take the responsibility for the free repair and replacing spare part.
Due to the damage caused by the customer,we only charge material costs for repair and replacement.
After the receipt of customers notice,we will suggests the method to solve problem within six hours,
or send specialist to the site to solve the problem within twenty four hours.
Company Information
We are the excellent number of Chinese Cereals and Oil Association, Chinese Top 10 oil machine brand, also the outstanding palm fruit oil pressing,
refining and fractionation machine producer. We dedicates to innovation and promotion in oil technology and environment for a longterm business
accumulation for many years creates the quite and wide production environment, which offers the most favorable conditions for the equipment
manufacture. The coordinated and detailed division of work makes our company obtained great acceptation of customers in the fields such
as palm fruit (kernel) oil extraction, solvent extraction process, palm fruit oil and copra oil refining process, fractional process and biological engineering.
Packing and shipping
Installation
FRQ:
Q:Are you a manufacturer or a trading company?
A:We are a factory with more than 30 years experience.
Q:What is your after-sale service ?
A:Our machine operation video and manual are for your reference. If necessary, we will send engineers to train your workers.
Q:How to ask quotation?
A:Please note us what tpye of raw seeds , and how many tons of raw seeds you want to treat per day, requirement of end oil.then we will send
you quotation as soon as we can.
Q:How to place an order?
A:First send us the enquiry below, including the device name, daily production, work hours, main processing materials, etc., then our sales manager
will send you the information for your reference.
Q:How long does it take to receive my product?
A:As a general rule, it will take 1-2 Month for us to produce.
Q:Do you offer oversea installation?
A:Yes, we can send professional installation engineer to help you install the equipment, as well as training your workers freely.
Q:Can I visit your factory to check the machines and talk with your engineer?
A;Yes,of course,welcome for coming!!
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