1000 V Insulated/Electrical/Insulation Lineman/Combination Pliers, 8"

After Sales Service

HEBEI OUYANG SAFETY TOOLS quality commitments are as follows: 
First, product quality commitment: 
1.The quality record and test data are available for the manufacture and testing of the products;
2.The whole process of product performance testing, after the product is confirmed to be qualified, then packing and shipped. 
Second, after-sales service commitment: 
1. Service tenet: fast, accurate, thoughtful and thorough. 
2. service objectives: service quality to win customer satisfaction. 
3. Service efficiency: If there is any quality problem in the warranty period or outside the 
warranty period, we will promptly assist in the repair after receiving the notice. 
4. Service principle: During the warranty period (one year), we will replace the parts and components damaged by quality reasons & manufacture defects for free. The damage of the parts outside the warranty period, the accessories provided only cost, and the damage caused by the human factors of the demand side. The parts we repair or provide are based on cost. The products sold by our company are strictly in accordance with the national three-package standard, and the quality assurance is strictly in accordance with the warranty period. 
5. For products, such as quality problems, the "three guarantees" commitment is as follows: 
Free return within 1-7 days; free replacement for 2-8 to 15 days; 3 During the quality assurance period of the product, we are fully responsible for the quality of the product; after the product has passed the quality guarantee period, the product needs to be replaced and the accessories need to be replaced. The company only accepts the cost of spare parts and is exempt from labor costs. 4 Guarantee that the goods provided are all brand new original goods.


Any other question,pls feel free tell us at any time,we will do our best for you,thank you!