Home Fruit Vegetable Vacuum Dry Freeze Dried Food Dryer Drier Drying Machine
Dongguan Leaders Hardware Co., Ltd. / 2022-07-04
- After-sales Service：Online Technical Support
- Warranty：12 Months
- Type：Freeze Dryer
- Voltage：220V
- Power：2.3kw
- Customized：Customized
=== Base Info ===
- Model NO.：NovaDryer-HF600(C)
- Load Capacity：6-8kg
- Control System：Automatic
- Transport Package：Plywood Case
- Specification：72x79x119cm
- Trademark：Senova
- Origin：China
- HS Code：8419399090
- Production Capacity：1000
=== Description ===
Company Profile
With R&D and production base in Shanghai as well as over 15 years of experience in international market for constant temperature laboratory equipment (thermal chamber), Senova is the international sales center to serve our global distributors with both reliable products complying with international standard and after-sales service.
After-sales service
• Technical support for any enquiry for troubleshooting
• Quick supply of spare parts ensured
• Service training provided if necessary
Warranty and support
• 14-month standard warranty
• Prompt technical support and fast supply of spare parts from stock
• Maintaining stock for fast delivery of the goods for regular orders
• Opportunities for exclusive distributorship
• Enquiry forwarding
• New model and product launch
• Website download service of updated product information on brochures, price, etc.
• Special price support for big project
• Exclusive tender authorization offered upon request
• Provision of promotion material like product images and minimum brochures
• Demo units at special price
• Award discount policy
• Sales and service training
• Training material
• Electronic user & service manual
• Exhibitions cooperation
FAQ| Q | What is HS code of this freeze dryer? |
| A | 8419399090 |
| Q | How can I get a quotation and brochure with pictures and technical details? |
| A | You only need to advise a specific model and quantity you need, you will receive our quotation with details. |
| Q | Power supply in our country is 110V/60Hz or 220V/60Hz instead of 220V/50Hz. Does this freeze dryer work? |
| A | Our freeze dryers can be used for power supply of 200V-240V/50Hz, 200V-240V/60Hz and 110V/60Hz. |
| Please indicate your local power supply when an order is placed. | |
| Q | Can this freeze dryer be used for laboratory? |
| A | Yes, it can be used for solid and liquid samples for laboratories. |
| Q | Can this freeze dryer be used for home purpose? |
| A | Yes, it can be used for flowers and food including fruit, vegetables, milk, coffee, even pet food. |
| Q | How can I choose a right model? |
| A | We have 3 models of small/mini freeze dryers: NovaDryer-HF100, HF400 and HF600 with different capacity and |
| shelf space. Please contact us so we can recommend you a proper model according to the capacity (Kg/batch or L/batch) your need and the size of your food, fruit, vegetables, flowers or samples. | |
| Q | What is the normal operating vacuum level? |
| A | Its vacuum degree is 15Pa. |
| Q | Is this freeze dryer available in English version? |
| A | Yes, it is a must! We are selling our freeze dryers worldwide, the freeze dryer, user manual and training course are |
| all in English. please contact us for photos for your preview. | |
| Q | Is the user manual available in English or other languages? |
| A | Yes, our standard user manual is in English. If the user manual in other languages is needed in your country, we can |
| give you special support by offering you English manual for your translation, then we print it here and include the user manual in your Language inside the package before shipment. | |
| Q | The socket in our country is different from yours. Can the plug change into our local standard? |
| A | Yes. The power cords with various plugs are available. Please indicate your request for the plug, so we can offer the |
| power cord with the proper plug accordingly. | |
| Q | Is this freeze dryer ready to use when we receive it? |
| A | The freeze dryer is ready to use. You only need to follow the user manual to connect the vacuum pump to the freeze |
| dryer. Plug it into your socket to power on, then you can start to operate it by using the soft touch screen. Remember, to ensure proper use of this freeze dryer, you need to read the user manual first! | |
| Q | This is my first time to order this freeze dryer. Is it difficult to install and operate the freeze dryer? |
| A | We offer various information to ensure easy and fast installation at your side. These information includes: |
| - User manual | |
| - Installation instruction | |
| - Check List with pictures of each accessories included in the package. | |
| - A video on quick installation and operation guide which you can watch by mobile phone or PC. | |
| Q | To start use of this freeze dryer, do we need to buy parts and accessories locally? |
| A | You do not need to buy any parts locally. For a standard packing list, please contact us for preview. A packing list |
| is also included in the user manual which is offered together with the goods. | |
| Q | A oil vacuum pump is included as stadard configuration, but can I change it into a oil-free vacuum pump? |
| A | Yes, you can. For extra cost, please contact us for a quotation. |
| Q | What is your standard package? |
| A | To ensure safety of the goods during international shipment by sea or air, we only use plywood case instead of |
| cartons or other fragile packages. | |
| Q | Can this freeze dryer be shipped by air? |
| A | Yes. It can. For shipment by air, as there is a compressor with refrigerant, a chemical inspection and a magnet |
| inspection are compulsory to be made by the authorities before shipment with extra cost (About USD170/shipment for chemical inspection and about USD80/unit for magnet inspection which are not included in our price). If you can wait, we suggest shipment by sea so as to reduce your cost. If you need it urgent, it can be shipped by air too. | |
| Q | Can we check the quality before shipment? |
| A | Yes. Before shipment, we can offer real pictures and videos of the actual freeze dryer with all the accessories which |
| you order so you can see its quality and performance before packing. After you confirm everything is accepted, we can ship the goods according to delivery schedule. | |
| Q | You are a Chinese company, why do we need to make payment to Citibank Singapore(Citibank N.A Singapore Branch)? |
| A | This is Alibaba policy for its Gold Supplier. It is an offshore bank account and Alibaba ensures your payment will be received by the supplier. |
| Q | How can we pay for the freeze dryer? |
| A | Visa or Master Credit Card or by T/T. |
| Q | What is your standard delivery time? |
| A | 5-10 working days after receiving your payment. It depends on quantity you order. |
| Q | Where is your company location ? How can we visit there ? |
| A | Our factory is in Shanghai, the most booming city in China , 30Km away from Shanghai Pudong International Airport. |
| Welcome to visit us ! | |
| Q | What certification do you have? |
| A | ISO 9001 and CE certificate. |
| Q | What is your service? |
| A | Online technical support for consultancy and trouble shooting |
| Video training and demonstration | |
| Quick supply of spare parts ensured | |
| Factory training is provided if necessary | |
| Q | What is your warranty? |
| A | 12-month standard warranty. 14 month warranty is provided for inventory order to keep stock. Lifetime maintenance. |
New product
Hot product
- Gm Candi Interface
2022-06-23
- Scan Dash V2.0 for BMW
2022-06-23
- K+Can Commander 2.0
2022-06-23
- Mut-3 Professional Diagnostic Tool Mut3
2022-06-23
- CKM-100 Key Programmer for Benz/BMW
2022-06-23
- Fuel Injector Tester & Cleaner (MST-N6A)
2022-06-23
- Mst 9000+ Plus ECU Simulator
2022-06-23
- OBD Ii Code Reader Mst-300, OBD2 Code Scanner
2022-06-23
- Digital Battery Analyzer (SC-100)
2022-06-23
- VAS5052A PC VERSION with VAS5054A Wireless Bluetooth Communicate
2022-06-23